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Payment Methods

About PayPal
How to Mail or Fax an Order
How Will My Choice of Payment Methods Affect When My Order is Shipped?
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About Paypal Services

Our online payments are processed through Paypal. We can accept Mastercard, Visa, Discover, American Express*, eCheck, or Instant Transfer through PayPal. PayPal offers payment choices that allow more flexibility than accepting only credit cards while maintaining security and privacy for our customers. All payment details are handled by PayPal's secure servers. Your Credit Card Numbers and Checking Account Numbers are not stored on our server at any time during or after ordering. In fact, use of PayPal allows us to receive your payment without knowing this information, making it more private than sending us a check or your credit card information. Please note that by making a payment to us through PayPal, you will be signing up for an account with them. Use of PayPal is free to consumers. Once you have an account, it may be used to make purchases at thousands of websites without sharing your credit card or bank account numbers with each of them. You will also have the convenience of a central location to keep track of your transactions. If you would like more information, the following links will take you to the PayPal website:
*Please note: American Express has decided not to allow the use of AMEX Coporate Cards with PayPal.

PayPal
PayPal Help Center
PayPal Privacy Policy
PayPal Security Center
PayPal Data Security & Encryption
PayPal Terms of Use

In addition to credit cards, PayPal allows you to pay with your checking account online, without having to mail us a check. There are two ways to do this, by eCheck or Instant Transfer. To use either of these methods, you will need to already have an account with PayPal. If you do not have an account with PayPal, the first time you make a purchase through them you will be required to use a credit card. If you would like to use your checking account for your first purchase, you will have to open your account with PayPal in advance. To send an eCheck, you must register your checking account with PayPal. To make an Instant Transfer, you must register both your checking account and your credit card with PayPal. Once these requirements are met, you may send us an eCheck or make an Instant Transfer from your checking account. Please remember that although use of PayPal is free to consumers, your bank may charge a fee for automatic transfer of funds. Check with your bank to find out what, if any, fees they may charge. This does not apply to credit card use. Please note that the use of an eCheck will delay work on your order until the payment has cleared, usually 3-4 business days. If you would like more details on using eCheck or Instant Transfer, here is a link to a more detailed explanation below.
What is the difference between eCheck and Instant Transfer?

When you click on the PayPal Checkout button on your Invoice, you will be taken through the following steps:

  1. The button brings you to a secure payment page, where you enter your name, credit card and billing information. If you already have a PayPal account, you will be asked to log in. You may then select alternate payment methods if you choose.
  2. You will designate your shipping address and confirm payment for the total amount.
  3. You will see a Successful Transaction page and can click to return to your Invoice Copy on our website.
  4. The payment amount will be added to our account, and you will receive an email receipt from PayPal detailing the transaction. You will also receive an Order Confirmation email from us.
In order to be able to pay us through PayPal, you must be a resident of the United States, or one of the 37 countries listed below.
PayPal is now available in the following countries(This list is subject to change. Please see PayPal's website for the most up-to-date list):

  • Anguilla
  • Argentina
  • Australia
  • Austria
  • Belgium
  • Brazil
  • Canada
  • Chile
  • China
  • Costa Rica
  • Denmark
  • Dominican Republic
  • Finland
  • France
  • Germany
  • Greece
  • Hong Kong
  • Iceland
  • India
  • Ireland
  • Israel
  • Italy
  • Jamaica
  • Japan
  • Luxembourg
  • Mexico
  • Netherlands
  • New Zealand
  • Norway
  • Portugal
  • Singapore
  • South Korea
  • Spain
  • Sweden
  • Switzerland
  • Taiwan
  • United Kingdom
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What is the Difference Between eCheck and Instant Transfer?

The main differences between eCheck and Instant Transfer are when we receive the payment, and the requirements you must meet with PayPal before using them.

eCheck

eCheck requires that you have an account with PayPal, and that you have a confirmed checking account registered with them. When you make a purchase using eCheck, you are requesting an electronic transfer of funds from your checking account via the Automated Clearing House (ACH) system in the amount of your purchase. This usually takes 3 - 4 business days. Work on your order will not begin until the payment has cleared, as there is no way of knowing in advance if there are sufficient funds in your checking account to cover the purchase amount. This method is the most like mailing a paper check, without the delay of waiting for the check to arrive in our mail.

Instant Transfer

Instant Transfer also requires that you have an account with PayPal. You must also have a confirmed checking account and a credit card registered with them. It is also a request for an electronic transfer of funds from your checking account. The difference is that PayPal will put a temporary pre-authorization hold (not an actual charge) on the credit card, and begin the process of withdrawing funds from your bank account. If there are not enough funds in the bank account, the credit card will be charged. This allows them to pay us immediately, avoiding any delay in work on your order.
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How to Mail or Fax an Order

If you prefer, you may mail or FAX your order to us.

Mail

You may mail your order to us by printing a copy of your Invoice and sending it to us along with your payment. We can accept a personal check or a Money Order, in U.S. Funds only. We can not accept Credit Card payments in the mail. All Credit Card payments must go through PayPal. Please note that in addition to mail time, the use of a personal check will delay work on your order until the payment has cleared. You may check on the progress of your order by clicking on the link in your Order Confimation email to view your online Invoice, or by email at orderinquiry@marcelledesigns.com (Please include your Invoice Number).

Please make your check payable to Marcelle Designs and mail it to:
Marcelle Designs
189 Broadway - Rear
Arlington, MA
02474
NOTE: Any check returned for insufficient funds will be charged a Returned Check Fee of $30.00. We will not begin work on your order until payment in full is received for your order and this fee, payable only by Money Order in U.S. Funds. All future orders will require payment by Money Order or through Paypal. We reserve the right to also require orders be shipped to the billing address only.

FAX

We can accept orders by FAX, however payment will have to be mailed to us in the form of a personal check or Money Order, in U.S. Funds only. You may print a copy of your Invoice and FAX it to us at 603 - 804 - 8316. Please note that we receive our FAXes via email. Do not send credit card or bank account information to us via FAX. It will not be secure. We can not accept Credit Card payments by FAX. All Credit Card payments must go through PayPal. Sending your order by FAX will not result in your order shipping sooner than by Mail, as we will not begin work on your order until payment is received. Please note that in addition to mail time, the use of a personal check will delay work on your order until the payment has cleared. You may check on the progress of your order by clicking on the link in your Order Confimation email to view your online Invoice, or by email at orderinquiry@marcelledesigns.com (Please include your Invoice Number).

Please make your check payable to Marcelle Designs and mail it to:
Marcelle Designs
189 Broadway - Rear
Arlington, MA
02474
NOTE: Any check returned for insufficient funds will be charged a Returned Check Fee of $30.00. We will not begin work on your order until payment in full is received for your order and this fee, payable only by Money Order in U.S. Funds. All future orders will require payment by Money Order or through Paypal. We reserve the right to also require orders be shipped to the billing address only.

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How Will My Choice of Payment Methods Affect When My Order is Shipped?

Your choice of payment method will impact when your order is shipped to you. Our merchandise is all made to order. There are no finished garments in a warehouse waiting to be shipped. Due to the fact that all orders are customized for you and can not be used to fill an order for someone else if there is a problem with payment, we can not begin work on your order until payment has cleared. Below is a list of the payment methods we accept, and how much time they add to processing your order. Please note this is in addition to the time it takes to make your order.

Payment MethodTime Added
MasterCard (through PayPal)None
VISA (through PayPal)None
Discover (through PayPal)None
American Express (through PayPal)None
Instant Transfer (through PayPal)None
eCheck (through PayPal)3 - 4 Business Days
Mail (Money Order)Up to 7 business days, depending on how long it takes to receive your check in the mail.
FAX (Money Order)Up to 7 business days, depending on how long it takes to receive your check in the mail.
Mail (personal check)Up to 2 weeks, depending on how long it takes to receive your check in the mail.
Once received, we must make a trip to the bank to deposit it. At that point, it can take 3 - 7 business days to clear.
FAX (personal check)Up to 2 weeks, depending on how long it takes to receive your check in the mail.
Once received, we must make a trip to the bank to deposit it. At that point, it can take 3 - 7 business days to clear.

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